TERMS AND CONDITIONS
V1.0 – September 2023
- Introduction
- Description of products
- Ordering products
- Price and payment
- Delivery of products
- Subscription plans
- Cancellation and returns
- Data protection
- General
- Introduction
1.1 These terms and conditions govern the agreement entered into between us, Mighty Kids Supplements Ltd (company number 14581777, VAT registration number GB452451996) whose registered office is at First floor Swan buildings, Swan Street, Manchester, M4 5JW (“we/us”) and you, the person or party who is purchasing the Products (“you”/”your”) from us via mightykidssupplements.co.uk (“Web Site”).
1.2 About Us
1.21 The information on this page is required by The Electronic Commerce (EC Directive) Regulations 2002, The Companies Act 2006 and The Financial Services and Markets Act 2000.
1.22 Our website and service is operated by Mighty Kids Supplements Ltd. Our company number is 14581416, our VAT registration number is GB452451996, and our registered office address is at First floor Swan buildings, Swan Street, Manchester, M4 5JW.
1.23 We can be contacted in the following ways. By Post: Mighty Kids Supplements Ltd, Knoll Top, Barkisland, Halifax, England, HX4 0AS. By email: team@mightykidssupplements.co.uk - Description of Products
2.1 The description and specification of Products displayed on the Web Site (“Product(s)”) is only approximate and we reserve the right to make changes to the Products which do not materially affect the quality or performance of those Products.
2.2 We may correct any error appearing on the Web Site or withdraw any Product from sale without incurring liability. Price and availability is also subject to change without notice. - Ordering Products
3.1 Health Notice – Please read before ordering any Products from us.
Mighty Kids Supplements Ltd (“we”/ “us”/ “our”) provides general information on a wide range of health topics, but this information does not contain all the relevant facts about every health condition. The information is not a substitute for professional care by a qualified practitioner. If you are concerned about your symptoms or have any other concerns or questions about your health or medicines, you should always consult an appropriate healthcare professional.
Health information often changes, and the way the internet and your computer work may mean you do not always receive the latest version, or a complete version, of our website. Whilst we do everything we can to bring you trustworthy and reliable information, we cannot give an absolute guarantee that every piece of information on our website is true, accurate or up to date at all times.
If you are already using a medicine, remedy or other supplement, you should always ensure it is safe to start taking a new product alongside this. Always read the product information contained on the pack, as well as the patient information leaflet (if provided) before taking any supplement or similar product.
In relation to the Products sold by us:
• We strongly recommend that you consult your doctor before following any complementary therapies if you (or your child) are receiving conventional medication or treatment for any condition.
• Do not cease conventional treatment or medication for any reason without consulting a doctor.
• Always inform your doctor or complementary practitioner of any treatments, medication or remedies, both conventional and non-conventional, that you (or your child) are taking, or intend to take.
• Consult your doctor before allowing babies or infants to receive complementary treatments as some are unsuitable for small children.
• You should ensure that it is safe for you (or for your child) to start a complementary therapy if you (or your child) are already taking medication or undergoing a course of treatment.
3.2 You may order Products from the Web Site by submitting a completed order form through the check-out procedure.
3.3 We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us. - Price and Payment
4.1 The price of the Products will be the price quoted on the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.
4.2 In addition to the price, you will have to pay our delivery charges as quoted on the Web Site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
4.3 Payment is made by debit card, credit card or PayPal at the time we accept your order (the payment methods we accept are listed on the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your original payment method.
4.4 Although every care is taken on the quality of content on the Website, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price. - Delivery of Products
5.1 We will arrange for delivery of the Products you order by the method and to the address which you specify on the check-out procedure. Next day delivery is not available for those paying via PayPal and only applies to deliveries to mainland UK. However, the time for delivery will not be essential to the contract between us. We use third party service providers for deliveries.
5.2 If you do not take delivery of the Products or supply adequate delivery instructions, we may cancel your order and retain the Products. In this event, we will refund you the price of the Products, but you will still be liable to pay any delivery charges.
5.3 If there is an error or any other delivery problem in respect of the Products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
5.4 delivery will be made in accordance with our Deliver Policy. - Subscription Plans
6.1 We will arrange for in addition to standalone purchases of the Products you may purchase a recurring subscription plan for our Products (“Subscription Plan”). Details concerning the available Subscription Plans can either be found on our Website or by contacting us.
6.2 By entering into a Subscription Plan, you agree and acknowledge that you will be liable to make an initial payment (for the first Order of the Products) and recurring payments (for each subsequent Order of the Products thereafter).The price and frequency of these payments will depend on your Subscription Plan and applicable discounts and offers that we may apply from time-to-time. We will submit periodic charges (in accordance with your chosen Subscription Plan) without further authorisation from you. However, you can cancel your Subscription Plan at any time and this will take effect following your next delivery of the Products.
6.3 You can cancel or modify your Subscription Plan at any time through the my account section of our Website. If you wish to increase the overall value of a subscription, you will be required to follow the checkout process again to confirm your new recurring payment details.
6.4 Given the recurring nature of the Subscription Plan, Products are subject to availability. If the Products under your Subscription Plan are unavailable, we will contact you via email. We will then use commercial endeavours to deliver the Products to you as soon as possible, however you can alternatively cancel your Subscription Plan in accordance with our Cancellation and Returns Policy. - 30 day money back guarantee
Where you have bought a Product via our Website for the first time, you are entitled to a full refund within 30 days of purchase. For the purposes of our 30 day money back guarantee summary of terms, a “customer” is defined as someone having placed a Website order either to a unique delivery address, or under a unique email address. - Data Protection
8.1 We will collect and process your personal data in accordance with our Data Protection Policy - User accounts
9.1 User accounts are limited to one per household – where ‘household’ is determined by delivery address.
9.2 Where a user has created more than one user account, we reserve the right to block activity and delete all data associated with all but one of the accounts. Where this applies, we will contact you to ask which, if any, of your accounts you wish to retain. - General
10.1 We have tried to ensure that information provided on the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
10.2 The material on the Web Site is copyright to us or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.
10.3 The Products advertised on the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.
10.4 The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.
10.5 Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.
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